Tuesday, September 15, 2015

September TRI News

Boston, one of the most beautiful cities in the world, on a crisp and clear evening taken from Memorial Drive in Cambridge. I loved this image so much that I had it printed and framed and it is hanging on my dining room wall. In my humble opinion, It is one of the best photographs I have taken and one of the reasons I started an online store. The store allows me (and maybe only me) to have my photographs custom printed and framed with no cropping. Friend me on Facebook, look at my blogs, or look me up on Flickr. My online photograph store is now open. Click to Shop.

In This Issue

September 2015

Event Driven Communication

End of Life

Thermostats on the Net

Welcome to News from trif.com! First time readers, I am glad you're here! Returning readers, welcome back!

Greetings and welcome to our Newsletter! I love to share the many photos I have taken of places, people and things throughout the country and beyond. Each month our headline photo will be something new and different. We hope you enjoy. Keep in mind, we don't want to waste your time. Articles will contain generally less than 250 words. Please have a look and give us your feedback. By all means, forward to a friend using the link at the bottom of the Newsletter. Thanks. Questions? Send me an email!

 

Event Driven Communication

At TRI, we spend a good deal of time creating event driven automation. This has its obvious application in processes such as invoicing, dispatch and fulfillment, but it also serves an important purpose in communication and customer service. Creating good event driven communication is one reason why Amazon excels at marketing and customer service. They know what and when to tell you something and offer an opportunity to respond if you are so inclined.

You can take entire courses on the subject, but to be brief, communicating with your customer is one of the basic rules of customer service. Creating new ways to BENEFICIALLY communicate is always a challenge. Have a discussion with your customers and use the information in your database to help you define what factors are valuable to your customer and decide what information should be sent based on what occurrence. That is, as a field of information in your database is added or changed or a date/time threshold has been met, it can trigger an email, an item being posted to a web site, a text, a calendar event, or the creation of a personalized URL resulting in a custom and dynamic web page. It can be asynchronous (one-way) or suggest a response of some kind. The response might point your customer to a custom and secure web page dynamically created for their benefit.

Your customer is made aware of something they did not know, they are given an opportunity to look further using your supplied link if that is appropriate or they can file the notification away for future use or research. in the end, you are promoting great communication and possibly interaction with your customer. All that is required is the functionality and a set of adjustable event rules and options.

Examples would be delivery notifications, product availability, monthly tonnage reports, order confirmations, notification of impending storage charges, expiration of free time notice, over due invoice notices, inventory on-hand notices, shipment confirmations, transport delay notifications, high balance notifications, volume driven special offers, service evaluations, customer service response survey, service level updates, or a simple thank you.

Questions? Give us a call or drop us a note.

Technology solutions are a part of doing business just like sales and marketing, It is an important component in servicing customers, managing costs and controlling operations.

Our capabilities bridge database design and development, Internet services, network and computer sales and support, document imaging, bar code scanning, corporate communications, fax and email programs, mobile applications, cloud computing and help desk services. Interested in taking a step forward with technology? Looking to take advantage of the latest advances? Or just want to take advantage of your new computer?

Email me at rmj@trif.com The first consultation is always without charge.

Windows / SQL End of Life

We will be surveying all clients over the next few months to transition any Windows Server 2003 or SQL Server 2005 installations to Windows Server 2012 R2 and SQL Server 2014 respectively. What it means when Microsoft says end of life is that they will no longer provide support, security updates or patches.

These applications expire March of 2016 and it would be our very strong recommendation that we transition as suggested by Microsoft. As Microsoft puts it; Microsoft Support Lifecycle policy provides consistent and predictable guidelines for product support availability when a product releases and throughout that product's life. By understanding the product support available, customers are better able to maximize the management of their IT investments and strategically plan for a successful IT future.

Add these to the ever growing list of retired Microsoft Products like Office 97, Word 6.0, PowerPoint 4.0, Access 2007, Exchange Server 5.5, Site Server, SNA Server 3.0, Internet Information Server, Visual Basic 5.0, Windows NT, Windows Vista, Windows XP, Windows and, alas, Microsoft Bob.

TRI is a

Specializing in deploying

Thermostats On The Net

Thermostats have generally been about as advanced as the dental industry. But NEST, the company that bought DropCam, has come up with a learning thermostat that can save 10%-12% on your heating bills and more on cooling bills. It gets to know how it heats and cools, or how drafty it is, and adjusts accordingly. And if your furnace is acting up, the Nest Thermostat will let you know. If anything's out of the ordinary, every heating season you'll get a Furnace Heads-Up message on your phone or tablet and the thermostat screen. And you'll also get a notice in your monthly Home Report. The Nest Thermostat learns what you like, too. Warm when you wake up, when you leave for work, it'll turn itself down. When you come home, back on it goes.

You can evaluate your energy use and you can control it from anywhere because it is a networked device you can talk to when you are away from home.

Purported to pay for itself, at $249, that would be a good thing. Check to see if you can obtain a rebate before you buy.

 

Social

Nuts and Bolts

iPhone and iPad App users, need to cancel an auto-renewing subscription with Apple / iTunes in the App Store? Go to the App Store on your device, tap "Featured" and scroll down to your Apple ID at the bottom of the page. Open your Apple ID, and choose "View Apple ID". You'll find the payment information under "Manage App Subscriptions" and will see the option to turn "Auto-Renewal" off.

 

Robert McKay Jones
TRI
9 Waushacum Avenue
Sterling, Massachusetts 01564

Direct Line:
978-422-4324
rmj@trif.com

 


Copyright ©2015 TRI
All Rights Reserved
All Photographs Copyright ©2015 by Robert McKay Jones unless otherwise credited
Artists Sketch by Bruce Davidson
This document is provided for informational purposes only.
The information contained in this document represents the views of Robert McKay Jones and Transportation Resources, Inc.
All information provided in this document is provided "as is" without warranty of any kind, either express or implied.
The reader assumes the entire risk as to the accuracy and the use of this document.
Permission to use the words in this document for commercial purposes usually is granted. However, commercial use requires advance authorization.

Forward email


This email was sent to robertmckayjones.stager52@blogger.com by rmj@trif.com |  

Transportation Resources, Inc. | 9 Waushacum Avenue | Post Office Box 452 | Sterling | MA | 01564

Tuesday, September 1, 2015

August TRI News

St. Peter's Basilica in the distance at 435 feet tall is the tallest building in Rome, In fact there are skyscrapers in Rome, but they are on the outskirts of the ancient city and none taller. The closest is the 30 story Torre Eurosky on the southern edge of Rome which is 394 feet tall. As with many Italian cities, the height of buildings is stringently regulated making for a realistic stroll back in time which is magical. This picture was taken from the Palentine Hills near Circus Maximus and the Coliseum. Friend me on Facebook, look at my blogs, or look me up on Flickr.

In This Issue

August 2015

ITALIA

Welcome to News from trif.com! First time readers, I am glad you're here! Returning readers, welcome back!

Greetings and welcome to our Newsletter! This month is all about Italy. Just a precursor to the book I hope to have completed by end-of-year. I want to share the many photos I have taken of places, people and things throughout the country and beyond. Each month our headline photo will be something new and different. We hope you enjoy. Keep in mind, we don't want to waste your time. Articles will contain generally less than 250 words. Please have a look and give us your feedback. By all means, forward to a friend using the link at the bottom of the Newsletter. Thanks. Questions? Send me an email!

 

Welcome to Italy

In Italy, the Church is central to life and the Piazza is central to community. In Rome, there are more churches and Basilica's than can be seen in a year let alone a week, roughly 900. One of the largest is the Basilica di Santa Maria Maggiore or Basilica of St. Mary Major. 300 feet long, 260 feet wide and 246 feet high. Major, because it is the largest of the twenty-five churches dedicated to Mary. It is one of only four major Basilica's in Rome and is used by the Pope when he presides over the Feast of the Assumption of Mary. Pope Francis visited here on his first full day as pontiff.

It was built in 431 AD. The 36 marble pillars supporting the central part of the church are even older as they were taken from another Roman building. The 5th century mosaics found in the interior are some of the oldest representations of Mary. The interior of the Basilica remains largely as it did in the 5th century even though it did suffer damage in the earthquake of 1348.

This is the stained glass window with the inscription Excelsia Filia Sion (Exalted Daughter of Zion). It is at the rear of the Basilica and lights the interior with an ambiance over shadowed by the clear high windows on the side of the Basilica.

 

Technology solutions are a part of doing business just like sales and marketing, It is an important component in servicing customers, managing costs and controlling operations. Our capabilities bridge database design and development, Internet services, network and computer sales and support, document imaging, bar code scanning, corporate communications, fax and email programs, mobile applications, cloud computing and help desk services. Interested in taking a step forward with technology? Looking to take advantage of the latest advances? Or just want to take advantage of your new computer?

Email me at rmj@trif.com The first consultation is always without charge.

History of the Ages

In 1575, just emerging from the dark ages, art was something really fantastic to behold, especially in fountains. It still is. It had a fierce undercurrent of darkness. This fountain is in the Piazza della Rotonda just outside the Pantheon. It is called Fontana del Pantheon and it was designed by Giacomo Della Porta in 1575 and sculpted by Leonardo Sormani.

The pigeons love all the nooks and crannies around these fountains and certainly add their own patina but the characters depicted were out of this world to be sure. Interestingly, it was designed without knowing where it would be installed.

More interesting is the fact that there is an 18 foot obelisk at the top of the sculpture which was added in 1711 (relocated from a different location in Rome). It originated at the Temple of Ra in Heliopolis, Egypt. Built by and for Ramesses II some 3,200 years ago and brought to Rome by Roman Emperor Domitian. Domitian was assassinated in 96 AD.

It is one of eight ancient obelisks in Rome which the Romans carried on cargo ships (called obelisk ships) down the Nile to Alexandria and then across the Mediterranean Sea. Some weighed as much as 330 tons (Vatican Obelisk).

Obelisks were adopted by the Christians and crosses were added to the tops of all obelisks in Rome along with new carvings and bases.

TRI is a

Specializing in deploying

Capaccio

Capaccio, officially known as Capaccio Paestum, is a town in south western Italy in the province of Salerno south of Naples (Napoli). It is a mountain surrounded by a valley leading to the sea. The hill rises to about 3,000 feet and provides near perfect conditions for hang gliding as the heat from the valley and the ocean breezes can keep those daring enough in the air for a long time. Have a look at the countryside of Capaccio in this short video of a hang glider.

Traveling the roads in and around Capaccio is as interesting and fun as it gets and immediately fills you with that endearing quality of the area. Whether you are twisting and turning up in the hills or down the coast roads, the sites are a feast for the eyes. Stop at most any small restaurant and prepare to eat some of the best locally prepared fresh food you will ever have the pleasure of enjoying and a feast for your palette.

If it is History you are looking for, you are also in one of the best places in the world. Capaccio Paestum has some of the oldest structures in the world with temples dating back to the 6th century BC. It is actually a Greek city taken over by the Romans in the 3rd Century BC. Unbelievably, the Greek temples which were lost for a millennium to forests and malarial swamps between the 9th and 18th centuries still stand.

If it is pure beauty you need. simply perch yourself on the hillside and watch the sun set over the Amalfi Coast. To see the color of the valley and sky change as the sun disappears behind the mountains of Amalfi and Sorrento is a site you will long to see again and again. Better yet, enjoy dinner on the country house patio of Borgo La Pietraia and your soul will be transformed. It is a memory that will be eternally written in your book of life.

 

Social

Nuts and Bolts

Solid State Drives (SSD) are now a viable option for your desktops and laptops. Do not underestimate the time savings of having your primary C: drive a solid state rather than standard disk drives. Just imagine your computer will boot up in less than half the time. Programs will run almost three times faster. Files will be copied nearly eight times faster. All we are waiting for now is the prices of 1 TB and 2 TB solid state drives to drop a bit more. If you are buying a new computer, make sure the primary drive is solid state.

 

Robert McKay Jones
TRI
9 Waushacum Avenue
Sterling, Massachusetts 01564

Direct Line:
978-422-4324
rmj@trif.com

 


Copyright ©2015 TRI
All Rights Reserved
All Photographs Copyright ©2015 by Robert McKay Jones unless otherwise credited
Artists Sketch by Bruce Davidson
This document is provided for informational purposes only.
The information contained in this document represents the views of Robert McKay Jones and Transportation Resources, Inc.
All information provided in this document is provided "as is" without warranty of any kind, either express or implied.
The reader assumes the entire risk as to the accuracy and the use of this document.
Permission to use the words in this document for commercial purposes usually is granted. However, commercial use requires advance authorization.

Forward email


This email was sent to robertmckayjones.stager52@blogger.com by rmj@trif.com |  

Transportation Resources, Inc. | 9 Waushacum Avenue | Post Office Box 452 | Sterling | MA | 01564